Rolex Certified Service Center

At IWC (International Watch Company) your are always welcomed for your watch services specially for your Rolex timepiece with our Internationally trained service and repair people.

Watch Servicing & Maintenance

IWC offers, for normal wear and tear over time, performs watch servicing and regular maintenance to prolong the life of your watch. Below are among the extensive services:

Battery Replacement

Battery replacement is offered at no charge for watches purchased at IWC. A water resistance test is conducted to detect leaks that can be repaired during the battery replacement.

Sizing & Adjustments

IWC’s staff will adjust the size of a watch, regardless of where it was purchased. This is complimentary for any watch bought at IWC.

Ultrasonic cleaning

Our state-of-the-art equipment
thoroughly cleans your watch parts.

Water Resistance Maintenance

Replacement and lubrication of gaskets and seals ensure continued water resistance.

WATCH REPAIR

For any reason if your watch is not functioning properly, IWC’s specialists can repair it with precision and care, using only original manufacturer parts. Here are some of the repair services we provide:

Servicing Your Watch

At IWC, our skilled watchmakers carry forward a heritage of craftsmanship, guaranteeing exceptional service quality and meticulous attention to every Rolex watch.

Battery Replacement

Battery replacement is offered at no charge for watches purchased at IWC. A water resistance test is conducted to detect leaks that can be repaired during the battery replacement.

Mechanical Watch De-Magnetism

In cases where magnetic fields have disturbed a mechanical watch’s regulating system, IWC expert conducts a diagnostic assessment and, when necessary, applies an inverse magnetic field to neutralize magnetization and reestablish accuracy.

Complete Overhaul

Bring your watch back to its original performance standards with a complete overhaul disassembly, cleaning, reassembly of the movement, and precise timing adjustments. Mechanical watches generally require full maintenance every three to five years, depending on the manufacturer’s specifications.

Watch Performance Inspection

Every watch repair includes a complimentary inspection to ensure optimal performance.

How to Process

1. Reach at your nearest IWC outlet

Drop off your watch at your nearest IWC outlet.

2. Risk-Free Evaluation

The watch is evaluated and assessed at no cost by a watchmaker to determine what repairs and/or servicing need to be done.

3. Estimate & Customer Approval

A cost and time estimate of the recommended repairs and/or servicing is provided to the customer for approval.

4.Repair

Once the customer approves the estimate, the watch is assigned to only one watchmaker based on his/her expertise to conduct the repairs. It is often opened with custom equipment made just for its particular brand and may be tested for specific issues.

5.Delivery

After complete restoration or service at given time span watch is handed over to the client.

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